FAQ

We ship to anywhere within Canada including all ten provinces and three territories.

No, we only ship within Canada.

You must be 19 years of age or older and residing in Canada to make a purchase.

The currency used on the site is Canadian dollars (CAD).

You can send us an email at [email protected], or use our contact form to get in touch with us. 

We respond within 24 hours or less.

We accept credit cards, Interac e-transfer, and Bitcoins at the moment.

Interac e-Transfer (also known as an Email Money Transfer) is a retail banking service that allows Canadian customers to send and receive money using their email and online banking.

Click here to learn more about how to use Interac e-Transfers.

Bitcoins is a decentralized, digital currency that is sent over the internet. Unlike traditional forms of payment, Bitcoin does not rely on any middle man such as a bank, credit card processor, or government. It is anonymous, highly secure, and does not require anyone’s permission to use.

Click here to learn more about Bitcoin.

Your order is eligible for a refund or exchange if any item inside is damaged, defective, or not as described. 

Click here to learn more about our refund/exchange policy.

Please contact us right away at [email protected]. We will do everything we can to rectify the situation, and make sure you are 100% satisfied.

We currently offer Canada Post’s Xpresspost (2-4 business days) for $17.95.

We offer free shipping to orders with a total of $125 or over.

Your products will be packed in a discreet, smell proof, mylar bag, which is heat and vacuum sealed, and then shipped in a plain, unmarked box or large envelope depending on the order size.

Our method of packaging allows for maximum freshness, odour protection, and privacy from unwanted attention.

We ship out orders Monday to Friday except on holidays.

All orders with completed payments received by 7AM PST will be shipped out the same day except on weekends.

Orders placed after 7AM PST will be shipped out the following business day.

You can track your order on the Order page, or you can go to Canada Post’s website and enter your tracking number.

You may cancel your order if it has not been sent out yet.

Please send us an email at [email protected] with the cancellation request along with your order number.

You will not be able to cancel your order if it has already been sent out.

Yes, you can ship your package to your local Canada Post post office using FlexDelivery.

FlexDelivery is a Canada Post service that allows you to ship your package to one of over 6000 Canada Post Office locations throughout Canada to be picked up by you at your convenience. Register for free on Canada Post to use a FlexDelivery address as your shipping address. This is a great option for those who do not wish to receive delivery at their own residences.

Learn more about FlexDelivery.

Here at BC Bud Supply, customers can earn store credits for every purchase that they make. You will earn $1 in store credit for every $20 spent. Store credits can be used like real money on your next purchase.

Click here to learn more about our Rewards Program.